Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account.Key responsibilities:People management across the site.Develop a long-lasting relationship with the client and extend the network within the client.In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc)Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industryDeliver regular business reviews to key stakeholders within client base, and feel comfortable leading meetings and presenting to high level stakeholdersUnderstand the processes including payroll, billing and debt management Monitor and improve the invoicing and potential debt Identifying talent and creating opportunities for development.Demonstrating inspirational leadership and leading by example.Supporting team with day to day activities such as recruitment and selection and management of ER cases.Basic knowledge of ER/HR is required to carry out investigations and disci