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Permanent

Customer Service Team Manager

Middlesex
money-bag £55,000
105620512
Posted Today

OurclienthasanexcitingopportunityforaCustomerServices ManagertoleadtheShippingCustomerServiceTeamsindeliveringexceptionalserviceacrosstheorganisation

Mainresponsibilities:

  • Overseecustomerqueries,shippingupdatesandservicefeedbackhandling
  • Leadoperationalandcontinuousimprovementperformanceandinitiatives
  • Workingwithintheteamtodeliveraseamlesscustomerexperience
  • Createpolicies,proceduresandtrainingmaterial
  • Mana...

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