Assistant General Manager (Tourism / Leisure) 40,000 - 45,000 + Excellent Culture and Work Environment + Progression + 25 days holiday + PensionCentral LondonAre you from the tourism or leisure industry in London looking to make the step into an Assistant General Manager role with one of the most thrilling sightseeing attractions in the capital?Do you have an excellent track record in delivering outstanding customer experience coupled with commercial acumen?This is a unique London tourist experience, and they are seeking a talented Assistant General Manager to work closely with the General Manager to ensure the efficient and safe operation of the business.You will be responsible for overseeing staff, contractors, managing customer service and ensuring compliance with safety regulations whilst driving operational excellence.This role requires strong leadership skills, a passion for tourism and hospitality, and the ability to handle fast-paced environments with confidenceThe role:Liaise with Head of Operations to oversee all aspects of daily operations, including tour scheduling, staff and contractor coordination, and ensure that all passengers have a seamless experience day to dayTroubleshoot operational challenges in real-time, implementing immediate solutions to enhance efficiency and service qualityWork closely with senior managers to develop, implement and maintain company standards for experience execution and customer interactionsThe person:Has experience of working in t