Business Operations Manager Location: Southam, Warwickshire (fully office based) Salary: £40,000 with equity opportunity for the right person Hours: Monday to Friday 08:30 to 17:00 Monday to Thursday, 16:00 finish on Fridays The Role We are recruiting a senior Business Operations Manager for a highly respected, well-established professional services business based in Southam. The business works with a private, high net worth client base and operates within a regulated environment, dealing regularly with lawyers, auditors and external stakeholders on behalf of its clients. This is a hands-on leadership role at the heart of the business. The Managing Director is increasingly focused externally, and the right person will take full operational ownership of the office managing the team, driving standards, ensuring client work moves through efficiently and that nothing falls through the cracks. This is not a junior administration role. It requires someone with genuine presence, the confidence to manage people and hold them accountable, and the professionalism to represent the business with a discerning, private client base. Key Responsibilities Taking day-to-day operational control of the office, ensuring work is prioritised and completed to deadlines Overseeing and coordinating workloads across the team, setting clear expectations and following up daily Acting as a senior point of contact for clients, ensuring a professional, responsive and discreet service at all times Liaising