DMW Recruitment are recruiting on behalf of our engineering client, for a Service Administrator to join their friendly, hard working team, due to expansion. The ideal candidate will have a proactive attitude and able to support other departments within the company in this varied role. Working hours are Mon-Fri 8-4:30pm 100% office based - Middlesbrough Salary negotiable depending on experience 5% Pension match Basic healthcare package 25 days hol plus stats Annual salary review Progression opportunities Key Responsibilities: General administrative support including document creation, email correspondence, and data entry using Microsoft Office. Job logging, file management, and customer/supplier communication. Invoicing and purchase order processing using QuickBooks. Order tracking, expediting, and maintaining accurate records. Typing QA reports and managing training schedules and records. Updating asset and supplier lists, including certification and insurance documentation. Organising meetings, events, travel, and accommodation. Answering phones, managing confidential information, and maintaining office supplies (e.g. stationery, PPE). Setting up new customer and supplier accounts. Supporting engineers with quotations and bids. Please apply with a relevant, updated CV. You must be eligible to work in the UK and hold a UK passport.