Migrant Help have an exciting opportunity to recruit a Dynamics 365 Support Analyst to join our Technology and Transformation team. In return, you will receive a competitive salary of £39,000 per annum. Location: Homebased About us: Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. The Dynamics 365 Support Analyst role: Part of the Technology and Transformation team, the Dynamics 365 Support Analyst is a new and exciting role at Migrant Help. You will act as a key link between business users, internal technology teams, and external support providers. This role ensures Dynamics 365 and Power Platform solutions are effectively supported and aligned with operational needs. Internally, the analyst works closely with business units to understand their use of Dynamics 365 applications, troubleshoot issues, and identify opportunities for improvement. Externally, the role involves managing support tickets and liaising with third-parties to ensure timely and effective resolutions. If you are an excellent problem solver with the ability to optimise system usage within an organisation, and are looking for an exciting role that makes a difference, we d love to hear from you! Key responsibilities of our Dynamics 365 Support Analyst: Provide