WORKSHOP CONTROLLER OTE:£65,000 Bodyshop Workshop Controller Details: Basic Salary:£50,000 - £58,000 Working Hours:Monday to Friday 8am - 5.30pm Location:Park Royal Looking to recruit an experienced Bodyshop Workshop Controller for our bodyshop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time. The successful Workshop Controller will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Workshop Controller exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle. Responsibilities of a Workshop Controller To deliver financial results in line with agreed budgeted requirements To manage site resources and costs to optimise capability and profitability To manage compliance to all company processes as well as current Health and Safety, PAS125 and manufacturer standards. To deliver structured individual performance management processes We are looking for somebody with a full driving licence, a professional appearance, excellent communication skills and the ability to show a calm, confident approach. Skills and Qualifications of a Workshop Controller Delivery of proactive performance management Staff recruitment and current HR policies If you think you are a