Inspire Resourcing are currently recruiting a Senior Quality Coordinator / Senior Analyst on behalf of our client in Chesterfield. You will be responsible for supporting overall efforts to maintain and improve world-class quality performance from our operations and be a strong advocate for our customers to resolve quality requests and issues. You will be accountable for supporting and coordinating complex lean quality management system process review, develop standard operating procedures, work instructions, participate in key customer programs, work with vendors, internal departments and subject matter experts to develop corrective action or program controls. You will assist with approved supplier requests and subsequent documentation from our customers. Responsibilities: Responsible for resenting complex quality data, engineering information and/or policy/procedure details in a customer-facing environment Prepare, manage and analyse complex quality data; must be able to utilize inputs from multiple systems and business entities Perform multifaceted root cause analysis through direct customer or vendor interaction and support in issue resolution with speed and accuracy Identify process improvement opportunities, participate process flow creation, interview process stakeholders for efficient process creation; also identify training needs and impart trainings Develop and implement program controls, work instructions, SOPs, policies and systems for Operations, Sales and other