Senior MSP Technical Support Engineer / ManagerLocation:

Silchester, UK (Office and Customer Sites within 50 miles)Job Type:

Permanent | Full-timeSalary:

£40,000 - £50,000 + up to 10% matched pension + company vehicle and fuel cardThe RoleYou''ll provide enterprise-level technical assistance and support to our customers-both remotely and onsite-ensuring smooth operation of computer systems, software, and hardware. About 60% of your time will be spent at customer sites, with the rest based in our Silchester office.Why Join Us?Competitive salary and pension scheme (up to 10% matched)22 days annual leave + increases with serviceCompany vehicle and fuel card for site visitsWhat You''ll DoDeliver technical support via phone, email, and in personManage end-to-end project delivery (implementation, project management, support)Troubleshoot hardware and software issues (desktops, servers, networking, etc.)Work with Windows Server, Azure, M365, Active Directory, VMware/Hyper-V, Exchange, and IT security/networkingCreate technical documentation and conduct site surveysMentor team members and assist in pre-sales activitiesProvide technical handovers to the service deskWhat We''re Looking ForExperience in a customer-facing MSP technical support roleExpertise in Microsoft 365, Teams, Exchange, SharePoint, Intune, AutopilotExperience with VMware or Hyper-V, enterprise firewalls, backup systems, and email securityRelevant IT certifications/qualificationsIf you''re ready to take on a role where your skills will have real impact, apply today and help us shape the future of IT support for our clients.If you have a portfolio website, please share the link here:

MessagePlease note:

Due to the high volume of exceptional CVs we receive, we may not be able to respond to each candidate individually. However, we''ll carefully review your CV to see if it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further.PermanentView job ?Up to £24000.00 per annumPermanentView job ?

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