Job Role: US Sales SupportSalary: £26,000-£30,000 (dependent on experience)Location: North LondonWith offices in London and New York and supported by a specialist distributor and agency network in over 40 countries worldwide, my client has established itself as one of the foremost performance architectural lighting manufacturers in the World.They are currently seeking a dedicated and detail-oriented Sales Support Specialist to join their dynamic sales team. If you are a proactive and organised individual with excellent communication skills, this role offers an exciting opportunity to contribute to the success of their sales operations.As a Sales Support Specialist, you will play a crucial role in providing administrative and operational support to their sales team.Role and Responsibilities: Quotes and Order Processing:Efficiently process quotations and sales orders, ensuring accuracy and completeness.Collaborate with the sales team to gather necessary information for order fulfilment.Collaborate with the US offices and UK logistics to monitor and track order status to provide timely updates to customers. Customer Communication: Serve as a point of contact for customer inquiries and provide timely and accurate information.Communicate order confirmations, shipment details, and any relevant updates to customers.Address customer concerns and coordinate with the appropriate teams to resolve issues. Documentation and Record Keeping: Maintain organised and up-to-date customer record