IT ManagerLocation: London (3 days per week)Salary: £45,000-£50,000 (dependent on experience)We are seeking an experienced and hands-on IT Manager to oversee and deliver IT operations across a UK-based travel and hospitality group with three London offices. This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy.Key ResponsibilitiesAct as the first point of contact for all IT queries, providing friendly and responsive technical supportManage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioningMaintain and improve helpdesk processes to ensure efficient issue resolutionConduct audits of hardware, software, licences, and IT processes to identify improvementsMonitor network performance and coordinate with external vendors and service providersManage onboarding and offboarding processes, including equipment and access managementStrengthen cybersecurity practices and ensure compliance with UK GDPR and IT governance standardsOversee software licences, subscriptions, and vendor relationshipsSupport IT projects and advise on infrastructure improvements and technology investmentsWork with senior leadership to develop short- and long-term IT strategySkills and ExperienceBroad IT generalist experience, ideally in a multi-site environmentStrong background in IT support, systems administration, a