Head of Managed Security Services - Microsoft, SOC, MSSP, Cyber Operations, Engineering - £90,000 - £100,000 plus bonus - Homebased Are you ready to step into a New Head of MSSP within exceptional growth and it is only going to get bigger? Do you want to be part of the leadership function of the largest Service offering within a phenomenal Solution Provider? Do you want to shape the service model for years to come and make it something special? We are partnered exclusively with a Leading IT Solutions and Services Provider to find two Heads within their Cyber Security Offerings. One of the these is the Head of Managed Security Services. This role is one of the most exciting roles out there and we are looking for someone who is in a similar role and wants to scale up their role. You will have 4 direct reports with over 60 people operationally within those teams Your key focus will be to maintain/improve and deliver the Service that is delivered to clients. You will ensure maximum responsiveness to clients, ensure KPI''s are met, be the final escalation point for any grievances form the client and remediate or put new services in place to ensure the client has the service they require. You will be lead the Service Strategy and ensure that the maximum level of service is always delivered, you will be working directly with the Directorship of the overall Cyber Division taking their vision and being a translation Matrix and converting it into a feasible and deliverable service mode