Operational Delivery Manager Waste ServicesJob Description

Enfield Council is looking to recruit an Operational Delivery Manager for the waste and recycling service. Offering an exciting opportunity to implement, improve and monitor new and existing waste and recycling operations.

OverviewReference Number: EAC-002281

Salary:

MM1 £45,393 - £57,477

Advert closing date:

12/10/2025

Department:

Environment and Communities

Location:

Morson Road Depot

Contract type:

Permanent

Division:

Waste Services Team

Hours Per Week:

36

Contract End Date:

Not specified

Interview Date:

Not specified

Responsibilities

Be responsible for the day-to-day operations and managerial functions required to deliver a robust and effective front-line service within the Waste and Street Cleansing Services for the London Borough of Enfield.

Proactively manage Supervisors and, directly or indirectly, manage frontline staff to deliver high-quality client and customer service.

Monitor and deliver customer-focused service outcomes, ensuring health and safety and welfare arrangements are in place at all times.

Ensure employees carry out duties in compliance with legal requirements and Council and Service procedures.

Support the Head of Waste and Recycling Services in efficient management and delivery of services and assist with implementation of service changes.

Qualifications and experience

Experience in waste management, ideally within front-line operations, with a track record of managing a large staff in a customer-focused environment.

Excellent interpersonal skills with a passion for the environment.

Good knowledge of waste legislation and Microsoft ICT systems including Excel, Word and Outlook.

What we offer

An excellent pension through the Local Government Pension Scheme (LGPS).

Up to 32 days annual leave plus eight public holidays and additional time off at Christmas.

A blend of remote and office-based working for most roles.

Interest-free season ticket loan (repayable over three or ten months).

Career development and learning experiences from a range of training courses.

Employee Assistance Programme with confidential support for staff and their families.

Health and leisure discounts and tax-free bikes for work.

1 month’s paid sabbatical for registered Social Workers in Children’s Social Care.

Contact informationIf you would like to know more about the role, please contact Loraine Kingston on 020 8132 0993 for an informal discussion.

If you have any difficulties accessing this information, please contact Andy Kingsbury, Senior Recruitment Advisor, on 0208 078 5976 or andy.kingsbury@enfield.gov.uk.

We do not see your name or title when shortlisting your application. This is part of our initiatives to build a more talented and diverse workforce. Please address the essential and desirable criteria in your application/CV, as detailed in the Job Description and Person Specification available on the job advert.

We are committed to a culture that puts customers at the heart of everything we do. We are happy to discuss flexible working.

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to find out more.

NotesWe reserve the right to close this vacancy once a sufficient number of applications have been received. If you have previously applied for this role within the past 6 months, a second application will not be considered.

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