Maintenance Administrator required on a permanent basis in Belfast City Centre Your new company This organisation is a privately owned and operated organisation. They operate across Northern Ireland and pride themselves on providing a quality service to their clients, both in the private and public sector. Your new role In this role you will be responsible for managing and coordinating timely responses and completion of maintenance calls from key clients via an internal system.This role requires effective scheduling of internal employees and subcontractors to ensure that all maintenance tasks are responded to and completed within contracted timeframes. In this role, you will be responsible for ensuring client satisfaction at all times.In this role you will be responsible for the following:Receiving and prioritising reactive maintenance calls from key clients, assessing the urgency and nature of the maintenance issue.Coordinating in-house maintenance operatives and specialist subcontractors to schedule repairsEnsure that maintenance calls are responded to promptly and within contracted timeframes, meeting or exceeding client expectations.Monitor the progress of reactive maintenance tasks, providing regular updates to clients and escalating any issues or delays as necessary.Maintain accurate records of maintenance callsLiaise with clients, subcontractors, and other stakeholders to ensure clear communication and collaboration throughout the maintenance process.Ensure that all