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Client Solution Architect

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CollinsonGet AI-powered advice on this job and more exclusive features.We use our expertise and products to craft customer experiences which enable some of the worlds best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need.While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.We take our 30 years experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 20 locations worldwide. Our solutions include Priority Pass, the worlds best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brands reward programmes and loyalty initiatives.Pre-Sales and Technical Consultation - Support the sales process by advising on solution feasibility, designing technical approaches, and assisting with RFPs and proposals.Technical Leadership and Best Practices - Maintain a high standard of software architecture, coding, and performance optimisation, working closely with our central Software Engineering department.Our Tech Stack: Typescript (Node.js and React), AWS, Kubernetes, DataDog, GraphQL, PostgreSQL, Mongo, Kafka.Strong background in software engineering (at least to Senior Engineer level), cloud architectures, and API design, with experience in building scalable systems.Experience leading a software engineering team or initiative that collaborated closely with a customer or client.Proven ability to work with clients to define technical solutions, support RFPs, and contribute to the sales cycle.Comfortable writing production-grade code, developing integrations, and working on complex technical challenges.Deep understanding of CRMs (such as Salesforce), other e-commerce platforms, payments, order management, and customer experience optimisation.Experience in quickly building proof-of-concepts to validate technical feasibility and demonstrate value to clients.Employment type

Full-time

Job function

Information Technology and EngineeringIndustries

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London Area, United Kingdom

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