INTERIM - Service Delivery Manager

Interim Service Delivery Manager Immediate starts available Role until January 2026 Up to 45,000 per annum (pro-rata) Alnwick, Newcastle, Amble, Whitley Bay A Northeast based global leader in environmental and engineering solutions, are committed to delivering cutting-edge, sustainable energy technology while providing exceptional service and long-term value to their clients. Due to continued growth, they are looking for a proactive and organized Service Delivery Manager on an interim basis. This role will run until January 2026, you will play a key role in supporting field engineers with both maintenance and project operations. If this sounds like you, please read on Benefits Fixed term contract Very well-established business Training Growing business Interesting work The Role of Service Delivery Manager Field Engineer Support - Ensure engineers have the necessary resources, tools, and information to carry out maintenance and project work efficiently. Maintenance Coordination - Oversee planned maintenance schedules for CHP units, ground source heat pumps,and air source heat pumps, ensuring timely servicing and system reliability. Breakdown Management - Act as the first point of contact for urgent repairs, coordinating rapid response efforts and ensuring excellent customer service. Parts Procurement - Source and manage the inventory of essential components, working with suppliers to secure cost-effective and timely deliveries. Client Liaison - Communicate with clients to sc
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