Implementation Consultant

Implementation Consultant - Up to 75k - Hybrid (London + customer sites) Join a fast-growing tech startup that''s revolutionising car ownership and fleet management. With a flagship product already in market, they''re now scaling and we need your technical expertise and client facing skills to deliver seamless, impactful implementations for their growing customer base. As an Implementation Consultant, you''ll take the lead on onboarding new customers - from early solution scoping through to hands-on integration and post-launch optimisation. You''ll bridge the gap between technical delivery and customer success, ensuring every implementation is tailored, smooth, and sets clients up for long-term success. What you''ll be doing:Own the end-to-end implementation lifecycle: from presales technical input, solution design, integration, testing and go-live.Act as a trusted advisor to clients, understanding their needs and translating them into tailored configurations and integrations.Deliver hands-on support during onboarding, including system setup, API integration, data mapping, and troubleshooting.Collaborate with product and engineering teams to advocate for customer needs and resolve any implementation blockers.Conduct on-site visits for key phases of the project - e.g. discovery, deployment, and training.Ensure each implementation meets both customer expectations and internal standards for quality, performance, and maintainability.Contribute to internal process improvements, he
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