We at Work Lyf Group are seeking a proactive and analytical Business Process Analyst for our client based in Stone. Your role will be to support the implementation of a new ERP system and lead process improvement initiatives across the organisation. This role is key to improving operational efficiency, aligning technology with business objectives, and fostering cross-functional collaboration. Key Responsibilities Lead the successful implementation of ERP systems, ensuring alignment with business requirements Conduct detailed business analysis to identify inefficiencies and recommend process enhancements Collaborate with teams to document, map, and optimise workflows Analyse data to support strategic decision-making and performance monitoring Deliver exceptional internal customer service during system transitions and process changes Communicate effectively with stakeholders to gather requirements and share insights Create and maintain process documentation and training materials Monitor the impact of process changes and continuously seek improvement opportunities Skills and Experience Experience in business analysis and process improvement Hands-on involvement with ERP systems (implementation or support) Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Proficiency in data analysis tools and techniques Ability to work independently and collaboratively in a dynamic environment Qualifications Degree in Business, IT, or