We re currently recruiting for a proactive and experienced Customer Service Administrator to join a thriving and growing business in the Burton-on-Trent area. This is an excellent opportunity for someone who enjoys a varied role and is looking to develop within a supportive team environment. Key Responsibilities: Managing and maintaining strong client relationships Acting as a key point of contact for customer queries, ensuring swift and effective resolution Handling customer communication via phone and email Updating and maintaining weekly reports and spreadsheets Accurate data entry and general administrative support Liaising with internal departments to ensure smooth operations Supporting the service team with day-to-day tasks About You: Previous experience in a customer service or administrative role Strong communication skills, both written and verbal Excellent organisational and IT skills (including spreadsheets) Ability to work independently and manage deadlines effectively A proactive and enthusiastic approach If you re an experienced Customer Service professional looking for your next challenge, we d love to hear from you apply today! However, if you do not hear back from us within 48hrs, kindly assume that you have been unsuccessful. (agy)