Customer Inclusion Administrator
Do you believe that everyone deserves to feel valued, heard, and respected?So do we! That''s why we''re searching for a Customer Insight and Inclusion Administrator who shares our passion for building an inclusive culture. Your organisational skills and enthusiasm will help bring important initiatives to life and support colleagues across the business.Location: Agile- Grimsby/BostonSalary: £31,567.98Contract: Fixed Term Contract March 2027 (Contract is due to budget restrictions and regulatory feedback)Hours: 37 hours per week,This is what a typical week would look like?You will be a key part of the Customer Insight and Inclusion Team in ensuring customers are able to meaningfully influence our work in alignment with LHP''s Customer Strategy, the RSH''s Consumer Standards, and the Together with Tenants Charter. You will take a Customer First approach to ensuring customers are able to share their views effectively, all customers are aware of opportunities for engagement, involvement and scrutiny and colleagues can access customer insight and customer lived experience to inform their work. Specifically, you will be responsible for supporting the recruitment of involved customers, effective communications to ensure all customer influence activity is transparent and accessible, arranging meetings, recording feedback and analysing data relating to customer influence.The role is defined as being flexible under our agile working policy, therefore you will be able to work from wherev
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