Operations Administration Specialist


Shift Pattern: 19:00–07:00 (4 on / 4 off)

Location: Heston, Middlesex

Join one of the world’s most trusted aviation logistics powerhouses - an organisation that sits at the heart of global aircraft operations. They power mission‑critical supply chains, support world‑leading aerospace partners, and keep aircraft flying safely and efficiently across the globe. If you want to be part of a high‑performance team supporting major international aviation operations, this is the role for you.
 
About the Role

As an Operations Administration Specialist, you’ll play a vital role in ensuring aircraft spares are shipped accurately, quickly and compliantly to destinations worldwide. Working in a fast‑paced office environment directly supporting a major on‑site aviation customer, you’ll help safeguard service levels, performance KPIs and time‑critical logistics operations.

This is a career‑shaping opportunity for someone who thrives in precision‑driven environments where no two days are quite the same.
 
What You’ll Be Doing

• Preparing shipping documents for the export and distribution of aircraft spare parts

• Processing work in line with strict customer KPIs

• Updating and operating multiple systems (TE2, SAP, CSP)

• Collaborating closely with Supervisors to manage daily workloads and priorities

• Maintaining strong teamwork across all shifts and departments

• Assisting the warehouse with data uploads

• Coordinating with collecting agents upon arrival

• Monitoring inboxes and ensuring all emails are answered professionally and on time

• Tracking dashboards to prevent delays to AOG / WSP / USR / RTN shipments

• Carrying out additional duties as required to support smooth daily operations

What You’ll Bring

• At least 2 years’ experience in export or customer service

• Strong administrative skills and confidence using Microsoft Office, Outlook and general PC systems

• The ability to work accurately under pressure and meet tight deadlines

• A proactive approach, excellent teamwork and strong attention to detail

• Interest in numeracy or basic accounting is an advantage

• Haz-Mat experience beneficial, but not essential

• Familiarity with major carrier platforms (FedEx, DHL, UPS, TNT, etc.) is desirable

Working Environment

You’ll be based primarily in an office within a dynamic logistics centre 5 days a week - collaborating with warehouse teams and using a mix of office tools and warehouse equipment.

 
Why You’ll Love This Role

Joining this industry‑leading aviation logistics innovator means becoming part of a team that thrives on precision, collaboration and problem‑solving. You’ll enjoy:

A fast‑moving aviation environment

A role where your decisions directly impact global aircraft operations

Supportive colleagues, clear KPIs and structured processes

Long shifts balanced with generous time off due to the 4-on / 4-off pattern

 
Ready to step into a role where your work helps keep the world moving?