Financial Services Operations Manager
The Company:Leading UK Wealth Manager with strong scaleReputation for long-term client relationshipsGrowing and evolving business - one of the top wealth managers in the UK marketWhat they offer:Hybrid workingOpportunity to lead a large team to successFocus on continuous improvementAble to buy and sell holidaysExcellent pension and health care schemeThe Role:Leading and supporting the Client Reporting team of 12, ensuring work is delivered to a high standard and within agreed timelinesOverseeing the creation, validation and distribution of client reporting materialsEnsuring reporting outputs meet regulatory and disclosure requirementsCoordinating specialist reporting for high-net-worth clients and regulatory data submissionsProducing and reviewing management information and performance metrics to monitor service deliveryDriving improvements to process efficiency, quality and client experienceWorking closely with stakeholders across the business to manage priorities and expectationsMaintaining strong operational controls, governance and resilience within the functionSupporting the ongoing development and performance of team membersThe ideal candidate:Strong leadership skills and background in people management (minimum of 3 years)Wealth and Investments backgroundIOC qualification preferred but not essentialExcellent stakeholder managementAbility to work well in a pressurised environment
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