IT Infrastructure Support Engineer required to join a growing IT Operations team. This role plays a critical part in ensuring IT systems, data centre environments, and server infrastructure run reliably, securely, perform reliably. You will act as a key point of escalation for server, network, and data centre issues, providing advanced technical support to internal teams and helping maintain the stability of our core IT services.


Requirements

Experience delivering IT infrastructure and data centre services.
Microsoft Server fluency.
Windows Server
Active Directory
Microsoft SQL Server with SQL
Microsoft Office
Cisco networking technologies
Windows XP for legacy systems support


Responsibilities
Monitor data centres, networks, servers, and infrastructure to identify signs of issues, outages, or performance degradation.
Script and document existing configurations, and automate changes to improve accuracy and efficiency.
Server patching and closing security vulnerabilities across the environment.
Build, configure, and deploy bespoke Windows servers to support business requirements.
Escalation support for the IT team on complex infrastructure and datacentre tickets.