Hayley Group Limited has an exciting vacancy for a highly motivated Internal Sales / Branch Support FTC to join our well-established and experienced team based at our BML Hayley Wolverhampton branch. You will join us on a full time, Fixed Term Contract Basis for 9mths and in return, you will receive a competitive salary. Hayley Group is the largest independent distributor of MRO engineering products and consumables (bearings, fasteners, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. Key responsibilities as our Internal Sales / Branch Support will include: Efficient response to incoming enquiries and orders Achieve profitable sale of goods across the product range, up-selling as appropriate Prompt follow-up on customer enquiries not immediately resolved Prepare quotes in response to customer requirements Utilise Hayley s bespoke IT system to accurately identify, source and price items; to accurately record enquiries and orders, invoices and other documentation Undertake ad hoc purchasing tasks, including placing orders, booking in products and raising customer invoices Work with management/colleagues to identify improvements to services and products Sales and purchasing admin support as required Manage and maintain branch and specific customer stores, ensuring both are maintained to a high st