Customer Care Associate - French Speaker (Full-time, Permanent) Hybrid - 2 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does a Customer Care Associate role mean at Prinova? This team is responsible for managing the daily business operations, including warehouses, deliveries to customers, and demand planning. What s in it for you? Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect? Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier Liaison with customers, warehouses, and carriers Input of correct information onto internal system, to create forward allocations and warehouse instructions. Invoicing customers promptly, with correct VAT calculated.