Housing Operations Manager

Operations Manager Rented Housing Location: Home based, with regular travel across Essex, East and South East London and Kent. Salary: £63,989 per annum Contract: 37.5 hours per week, full-time, permanent Interview Date: Assessment and Interview Day 7th August 2025 at the Heals Building in London. At Anchor, we re passionate about providing safe, high-quality homes and services for older people. As the largest not-for-profit provider of specialist housing and care in England, we re proud to support thousands of residents across the country. We re looking for a driven and people-focused Housing Operations Manager to help us lead our rented housing services across East and South London someone who can balance performance with purpose, and who s ready to make a real difference every day. About the Role Reporting to the Regional Head of Housing Services, you ll be accountable for the operational performance, compliance, and service delivery of a diverse portfolio of housing schemes. Managing a significant budget (circa £8m) and a multi-disciplinary, geographically dispersed team, you ll drive high performance across all key business areas: resident experience, health and safety, occupancy, arrears management, team development, and stakeholder engagement. Key Responsibilities: Leading housing operations across the region and ensuring services meet all legal, regulatory, and policy requirements Building and developing a high-performing, engaged team motivating them through chan
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