Applications Service Manager (Insurance Applications)Type: Permanent Salary: £75,000 Location: London (Hybrid, 2-3 days onsite)A leading London Market organisation is seeking an Applications Service Manager to oversee the stability, performance, and support of its core business platforms. This is a hybrid role combining service delivery oversight with technical application knowledge, ideal for someone who enjoys owning business-critical systems end-to-end, working with vendors and internal teams to keep environments stable and continuously improving.The OpportunityYou''ll take responsibility for a suite of underwriting, claims, and workflow applications integral to day-to-day business operations. The position sits at the junction of service management, vendor coordination, and technical operations, where you''ll ensure that incidents are handled efficiently, releases run smoothly, and environments remain secure and reliable.You''ll work with a mix of on-premise and cloud-based systems, interacting with development, infrastructure, and third-party suppliers, MSPs and Vendors to maintain high availability and quality of service.Key ResponsibilitiesMaintain operational control of multiple business-critical applications, ensuring stability, uptime, and quality of service.Coordinate with vendors and internal teams to investigate and resolve complex issues within application, database, and integration layers.Oversee incidents, problems, and changes through the full life cycle, appl