Reception Manager

Gastro Pub

WindsorLocation: Windsor, UKPosition: Full-TimeSalary: Competitive, depending on experience + tips + benefitsAre you passionate about hospitality and love creating unforgettable first impressions? Were looking for a warm, organised, and dynamic Reception Manager to join our team at our lively and well-loved gastro pub in the heart of Windsor.About UsWere a modern British gastro pub serving seasonal dishes with a focus on quality, sustainability, and local produce. Known for our welcoming atmosphere, top-notch service, and stylish interiors, we cater to a diverse mix of locals, tourists, and food lovers.Role ResponsibilitiesBe the face of the venue

welcoming guests with a professional, friendly attitudeManage all reservations, phone/email enquiries, and walk-ins using our booking systemCoordinate table plans and ensure smooth guest flow throughout serviceLiaise with the kitchen and front of house to ensure exceptional guest experienceTrain and support junior front desk or host staff as neededHandle guest feedback with confidence and professionalismWhat Were Looking ForPrevious experience in a reception, host/hostess, or front-of-house management roleExcellent communication and organisational skillsA genuine passion for hospitality and customer serviceAbility to stay calm under pressure and manage busy shiftsFamiliarity with booking systems (e.g., OpenTable, ResDiary, SevenRooms) is a plusWhat We OfferCompetitive salary with service chargeStaff meals on shiftGenerous staff discountsOpportunities for progression within a growing groupA fun, supportive working environment in a prime Windsor locationGastro Pub

WindsorLocation: Windsor, UKPosition: Full-TimeSalary: Competitive, depending on experience + tips + benefitsAre you passionate about hospitality and love creating unforgettable first impressions? Were looking for a warm, organised, and dynamic Reception Manager to join our team at our lively and well-loved gastro pub in the heart of Windsor.About UsWere a modern British gastro pub serving seasonal dishes with a focus on quality, sustainability, and local produce. Known for our welcoming atmosphere, top-notch service, and stylish interiors, we cater to a diverse mix of locals, tourists, and food lovers.Role ResponsibilitiesBe the face of the venue

welcoming guests with a professional, friendly attitudeManage all reservations, phone/email enquiries, and walk-ins using our booking systemCoordinate table plans and ensure smooth guest flow throughout serviceLiaise with the kitchen and front of house to ensure exceptional guest experienceTrain and support junior front desk or host staff as neededHandle guest feedback with confidence and professionalismWhat Were Looking ForPrevious experience in a reception, host/hostess, or front-of-house management roleExcellent communication and organisational skillsA genuine passion for hospitality and customer serviceAbility to stay calm under pressure and manage busy shiftsFamiliarity with booking systems (e.g., OpenTable, ResDiary, SevenRooms) is a plusWhat We OfferCompetitive salary with service chargeStaff meals on shiftGenerous staff discountsOpportunities for progression within a growing groupA fun, supportive working environment in a prime Windsor location

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