Customer Care Advisor Location : Bedford Salary 1-12 weeks : £14.00 - £14.50 per hour Full Time Salary : £33k - £36k pa +Team Bonus Attend a Onsite Interview Contract type : Temp to Perm We''re hiring a Customer Care Advisor for a well-known high street furniture retailer. Duties of role Handling incoming calls, emails and live chats. Provide effective and professional communications Resolve customer complaints and queries Update customers records and documentation Take control of customers issues from start to finish About the person Excellent verbal and written communication skills Confident and customer focussed Prior experience working towards KPIs Working Hours Monday to Friday = 9am-8pm Saturday and Sunday = 9am-6pm Shift Pattern rotated on a 6-week rota Full information at interview.