Adecco are recruiting for a Key Account Manager to join their clients team based in Newbury.

Key Responsibilities

• Build and nurture strong relationships with key clients, ensuring a high level of service
• Work closely with Sales and Project teams to identify opportunities for growth and improve profitability
• Apply commercial awareness to deliver effective solutions tailored to customer needs
• Prepare quotations and upsell products
• Manage customer queries, concerns, and complaints professionally
• Collaborate with internal departments to meet customer requirements, including bespoke requests, within agreed deadlines
• Keep accurate, well-structured records of customer interactions, analyse data, and produce reports
• Partner with the Marketing team to deliver effective sales support

About You

• Proven experience in a similar role with a strong focus on customer service
• Excellent communication skills with the ability to adapt your approach to different customers and situations
• Proactive problem solver who enjoys achieving results
• Self-driven with strong commercial awareness
• Confident using IT systems
• Highly organised, adaptable, and keen to learn about technical products
• Friendly, approachable, and enjoys supporting others

Apply now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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