Senior Communications Specialist

Job TitleSenior Communications Specialist
Job DescriptionRole SummaryInternal communications specialist to support multiple internal communications leads across the organization. Reporting to the Manager, Internal Communications, this role will independently manage communications strategies for defined initiatives—often recurring, well-scoped, or business-as-usual in nature—and contribute to broader communications efforts across divisions, functions, or enterprise-wide programs.This position plays a vital role in ensuring communications are timely, consistent, and well-executed. It also helps create capacity for communications leads by owning key components of communication planning, content development, and process management.Key ResponsibilitiesCommunication Strategy, Planning, and Project Management (60%)Develop and deliver internal communication strategies that support divisional, functional, or enterprise-wise needs, working independently or in partnership with communications leads.Own communications planning and execution for projects with established scope and cadence (e.g., recurring program updates, initiative launches, or employee engagement efforts).Support communications leads by managing foundational components such as editorial calendars, message development, coordination of reviews, and distribution logistics.Networking and Influencing (20%)Partner with project managers, initiative owners, and/or other stakeholders to advise on effective communication approaches, define deliverables, and agree to project timelines.Build and maintain healthy partnerships with key internal stakeholders, colleagues, and clients.Attend project or initiative meetings to understand the scope and context needed to advise on internal communications best practices.Processes and Resources (20%)Responsible for ensuring plans and deliverables adhere to guidelines and processes for internal communications.Leverage available communication channels (e.g., email, intranet, town hall meetings) and contribute to channel strategy by assessing effectiveness and recommending adjustments.Effectively use audience mapping strategies to define accurate distribution lists.Measure engagement and outcomes to inform continuous improvement of communications.QualificationsBachelor’s degree in communications or marketing3+ years of experience in internal or corporate communications or related roles.Excellent writing, editing, and storytelling skills with strong attention to detail.Experience with shifting tone and messaging techniques based on the message owner and target audience.Ability to manage multiple priorities and move work forward independently in a fast-paced environment.Collaborative, resourceful, and takes a solutions-oriented approach.Experience in a large, matrixed organization or regulated industry is a plus.Working For Pacific Life ReEvery person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team''s connection with each other and reflect on their successes.Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee''s involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.Benefits (Only for Permanent and Fixed Term Employees)Leave25 days of annual leave with option to buy/sell more days
Adoption and fertility leave
Generous enhanced parental leave
HealthcareComprehensive private insurance coverage for employee and dependents
Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary
Optical benefits
Savings and Retirement15% combined employee/employer contributions
WellnessSubsidized gym membership
Access to Employee Assistance Program
Cycle to Work and Electric Car Salary Sacrifice Scheme
Time off for volunteering
Charitable matching of employee donations
As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.Pacific Life Re ValuesPlease click here to view our company values
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