Job title

Technical Services Manager

Company

Cushman and Wakefield

This role will lead and deliver specialist Lift and Escalator technical support on a multi-site, multi-client basis, in line with the agreed service, scope, and strategy within the CandW and client teams nationally. The successful candidate will prepare, monitor, and execute the agreed forecasts on time and within the agreed parameters, support the business, review and manage engineering risk, and deliver on business development nationally.

Job Description Summary

This role will lead and deliver specialist Lift and Escalator technical support on a multi-site, multi-client basis, in line with the agreed service, scope, and strategy within the CandW and client teams nationally. The successful candidate will prepare, monitor, and execute the agreed forecasts on time and within the agreed parameters, support the business, review and manage engineering risk, and deliver on business development nationally.

Complete engineering site surveys and audit reports.

Complete life cycle / Planned Preventative Maintenance reports to an agreed format.

Manage the agreed forecasts and personal financial targets.

Manage internal and external relationships including client, CandW, local authorities, service providers, and statutory bodies.

Manage service providers and monitor performance against contracted SLAs and KPIs.

Engage with clients in support of existing and new regular and ad-hoc instructions.

Establish ‘value for money’ strategies for delivering the technical management service.

Provide technical support and advice to the Asset Services team nationally.

Support presentations to clients and colleagues as necessary.

Qualifications

Appropriate Engineering degree and/or HND/HNC qualification.

EAL NVQ Unit EOR202 Basic Lift Safety.

Current UK Driving Licence.

Skills, Knowledge and Experience

Self-motivated.

Excellent time management skills.

Commercial awareness from experience and/or qualification.

Experience of new build development through to management (construction site experience an advantage).

Good written communication skills and attention to detail.

IT skills including Word, Excel to intermediate level.

Knowledge of relevant BS EN codes, CIBSE guidelines, and statutory regulations.

A minimum of 3 years’ relevant Lift/Escalator Engineering experience.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Location references and job postings are for information only and not part of the role description.

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