Job Title: Customer Contact - Administrative AssistantLocation: Fully RemoteContract: Until the end of 2025Salary: C. 28,000 (+5% retention bonus) Join Our Team! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced administrative environment? Our client, a leader in the banking industry, is seeking a dedicated Customer Contact - Administrative Assistant to join their dynamic team. This is an exciting opportunity for someone who enjoys engaging with customers while providing essential administrative support. Role Overview: As a Customer Contact - Administrative Assistant, you will play a crucial role in ensuring smooth communication with clients and efficient internal operations. You will be the first point of contact for customer enquiries, handling various queries and providing high-quality service. Your administrative skills will support the wider team, contributing to the overall success of the organisation. Key Responsibilities: Serve as the first point of contact for customer enquiries via phone, email, and other communication channels.Provide accurate information and resolve customer queries in a professional and timely manner.Log and track customer interactions using CRM or internal systems to ensure all communications are documented.Support a variety of administrative tasks, including data entry, filing, scanning, and document management.Assist in the preparation of reports, presentations, and correspondence for internal and