Head of Client Services - Fully Remote

Work commute Model:
Mostly remote (Ad hoc travel onsite if needed)Job Type:
PermanentYou are a Cloud technologies leader with proven expertise managing MSP or IT consulting teams across complete managed services operations. Your comprehensive knowledge included all aspects of cloud technologies, enabling you to guide technical strategy while effectively supporting sales engagements. Lead effectively in building and directing high-performing teams in consulting environments, ensuring quality delivery while maintaining commercial focus. My client is a UK-based IT services and consulting company specializing in innovative cloud services, digital transformation, IT infrastructure, and managed services to help businesses optimize and modernize their IT operations using modern and forward-thinking technology solutions.Their work culture emphasizes collaboration, innovation, and delivery of value to clients in a fast-paced and dynamic environment where you can take ownership of projects and work as part of a supportive team.Drive delivery excellence in managed services operations according to defined best practices and quality requirementsProvide subject matter expertise during sales cycles for cloud-managed services opportunitiesCollaborate with leadership to define and deliver cloud service offerings that align with strategic objectivesManage client relationships and build consensus while coaching team members on customer engagementCommunicate the value of services to solve customer challenges, particularly in cloud-managed solutionsSupport financial goals through effective resource allocation and service delivery oversightOwn technical governance for managed services and conduct regular account reviews to identify opportunitiesPerform line management duties for team leaders and direct reportsPartner with vendor alliances and technology partners to enhance service offerings15+ years'' experience in consulting or technical service delivery organizations-5+ years'' people management experience with distributed teams- Proven cloud technology expertise with vendor certifications (Azure and AWS preferred)- Experience mentoring technical professionals and leading virtual teams- Willingness to travel as required for client engagements
To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancyEmployment type
Full-time
Industries
IT Services and IT ConsultingSign in to set job alerts for Head of Managed Services roles.Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#
Other jobs of interest...
Perform a fresh search...
-
Create your ideal job search criteria by
completing our quick and simple form and
receive daily job alerts tailored to you!