Our client, an international engineering organisation based in Barnsley, is now looking to recruit a Sales Office Administrator to start ASAP!!!

The successful candidate MUST have a strong background within Sales Administration or Sales Co-ordination and be experienced in customer relations/service over the telephone, have drive and ambition, and be able to build a strong rapport with clients!!!

Main Functions

o To work as part of the Sales Team in implementing the Company Strategic Plan.

o To provide excellent customer service to our customer base.

o To meet and exceed the department objectives set and agreed by the Line Manager

Responsible for:

o Processing Sales Orders including Export orders accurately, within set deadlines and in line with ISO9000.

o Receiving and responding accordingly to orders, enquiries and queries by phone, e-mail for UK sales.

o Supporting customer requirements for information, prices, technical advice, queries, etc

o Liaising with production, purchasing and accounts teams in connection with stock levels, production capacity and customer billing requirements so as to satisfy customer requirements.

o Answering incoming calls and dealing with them in the appropriate manner

o Reception duties – answering the door, incoming calls and directing them to the appropriate department

o Filing and archiving all paperwork in an organised and logical way

o Resolving credit/invoice queries for your customer base and liaising with the appropriate Managers if required

o Posting invoices

o Be pro-active in identifying possibilities for new accounts, new products etc dependant upon the customer requirements

o Make pro-active calls to current and potential customers