Third Party Property Damage (TPPD) Claims HandlerLocation: Remote (occasional travel to Birmingham HQ for training and team collaboration) Division: Claims Management Hours: 35 hours per week, Monday-Friday Salary: Competitive + performance bonus + exceptional benefitsAbout the RoleWe''re seeking an experienced and motivated TPPD Claims Handler to join our expanding Claims Management division.In this pivotal role, you''ll take full ownership of a caseload of third-party property damage (TPPD) claims - investigating, negotiating, and resolving cases arising from motor and liability incidents. From first notification through to settlement, you''ll ensure every claim is managed efficiently, fairly, and in line with regulatory standards, client expectations, and company values.This is a fantastic opportunity to join a respected, forward-thinking business where your expertise, judgement, and customer focus will directly influence client satisfaction and business success.Key ResponsibilitiesManage and investigate a portfolio of TPPD claims from start to finish.Conduct thorough analysis of liability, quantum, and recovery prospects.Engage proactively with claimants, insurers, brokers, and repair networks to achieve swift and fair settlements.Provide clear communication and updates throughout the claims journey.Ensure adherence to SLA, KPI, and regulatory standards, including TCF principles.Identify and escalate complex or high-value cases appropriately.Contribute to continuous impro