Individual Giving and Legacy Administrator We are looking for a compassionate and detail-oriented Individual Giving and Legacy Administrator to join our supportive and committed team at Heart of Kent Hospice. This is an exciting opportunity to make a real difference by supporting the success of our fundraising programmes and helping us build lasting relationships with our generous donors. Position: Individual Giving and Legacy Administrator Location: Hybrid - Aylesford, Maidstone (minimum 3 days per week in the office) Salary: £31,035 per annum Hours: Full time, 37.5 hours per week (some evening and weekend work required) Contract: Permanent Closing Date: Sunday 31st August 2025 The Role You will play a crucial role in supporting all aspects of our Individual Giving income streams, including In Memory, Regular Giving, Lottery and especially Legacy Administration from start to finish. As a first point of contact for donors and their families, you will provide empathetic, professional and timely support-administering legacy gifts, managing sensitive correspondence, and ensuring accurate financial and legal oversight. You will: Manage all legacy notifications from initial contact to closure, ensuring accurate case records Communicate with solicitors, executors, and next of kin with sensitivity and professionalism Maintain a robust audit trail for all income and work closely with Finance for reconciliations Champion high standards of supporter care, sending acknowledgements an