Join to apply for the

Salesforce Solution Architect

role at

IBM1 day ago Be among the first 25 applicantsJoin to apply for the

Salesforce Solution Architect

role at

IBMGet AI-powered advice on this job and more exclusive features.Introduction

At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.Introduction

At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We Offer

Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certificationsRegular and frequent promotion opportunities to ensure you can drive and develop your career with usFeedback and checkpoints throughout the yearDiversity and Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networksA culture where your ideas for growth and innovation are always welcomeInternal recognition programs for peer-to-peer appreciation as well as from manager to employeesTools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners schemeMore traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your Role And Responsibilities

As a Senior Salesforce Solution Architect, you''ll leverage your extensive technical expertise and leadership skills to drive innovation and excellence within our organization.

Responsibilities

Lead the design, development, and implementation of complex Salesforce solutions, ensuring alignment with clients'' business objectivesMentor and guide junior team members, fostering a culture of continuous learning and improvementCollaborate with stakeholders to define system architecture and ensure seamless integration with SalesforceStay current with emerging Salesforce trends, tools, and best practicesContribute to the development of Salesforce solution strategies and roadmapsRequirement Analysis: Engage with business product owners (POs) to understand client requirements/user stories, (experience in call centre and/or energy industry and advantage but not necessary), work with the POs to capture and articulate the value, prioritise, size and assess the use stories on the backlog - relationship building is keySolutioning: Propose solutions aligned to salesforce product capabilities (primarily service cloud/service cloud voice), assessing alternatives and presenting recommendations/pros and cons - strong product knowledge neededDelivery Support: Facilitate the communication of those solutions to the offshore dev team, Operating in a fast paced, small batch agile delivery method

Join our team and contribute to the development of innovative Salesforce solutions that drive business success. If you''re passionate about understanding and solving complex business challenges and have a knack for creating Salesforce solutions that maximize ROI, we''d love to hear from you.

Preferred Education

Bachelor''s Degree

Required Technical And Professional Expertise

Extensive knowledge of the Salesforce platform, with a focus on Service CloudExtensive Requirements analysis and solutioning skillsMasterful proficiency in Agile, Scrum, and Waterfall methodologiesProven track record of delivering high-quality Salesforce solutions in a professional settingExceptional sales, client relationship, and business analysis skillsAbility to create and elaborate on user storiesStrong communication, leadership, and problem-solving skills

Preferred Technical And Professional Experience

Familiarity with Salesforce DevOps practicesKnowledge of Salesforce testing frameworks and toolsExperience with Salesforce configuration, customization, and integrationUnderstanding of Salesforce best practices and industry trends

Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

Job function Engineering and Information TechnologyIndustries IT Services and IT ConsultingReferrals increase your chances of interviewing at IBM by 2xSign in to set job alerts for “Solutions Architect” roles.

Knutsford, England, United Kingdom 5 months agoKnutsford, England, United Kingdom 5 months agoManchester, England, United Kingdom 6 days agoStockport, England, United Kingdom 1 week agoManchester, England, United Kingdom 3 weeks agoKnutsford, England, United Kingdom 3 months agoManchester, England, United Kingdom 3 weeks agoManchester, England, United Kingdom 3 days agoKnutsford, England, United Kingdom 3 weeks agoManchester, England, United Kingdom 1 week agoKnutsford, England, United Kingdom 3 weeks agoManchester Area, United Kingdom 4 months agoManchester Area, United Kingdom 6 days agoSolution Architect, Advisory, Insights and Data

Manchester, England, United Kingdom 3 weeks agoSolutions Architect - Enterprise Markets

Manchester, England, United Kingdom 3 days agoManchester Area, United Kingdom 6 days agoManchester, England, United Kingdom 5 days agoKnutsford, England, United Kingdom 2 months agoManchester, England, United Kingdom 1 month agoManchester, England, United Kingdom 1 month agoHuddersfield, England, United Kingdom 3 weeks agoLittleborough, England, United Kingdom 1 month agoManchester, England, United Kingdom 2 weeks agoManchester, England, United Kingdom 1 week agoManchester, England, United Kingdom 1 day agoManchester Area, United Kingdom 3 days agoManchester, England, United Kingdom 1 week agoStockport, England, United Kingdom 3 days agoManchester, England, United Kingdom 3 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr