Sales Support Officer / Client Onboarding Officer / Birmingham (3 days office / 2 days remote) / £30,000 to £35,000We are partnering with a growing and ambitious financial services organisation seeking a proactive and commercially minded Sales Support Officer to join their expanding commercial team.This is an excellent opportunity for someone who enjoys relationship management, sales coordination, data analysis and operational support within a fast-paced, customer-focused environment. The position offers strong long-term development potential into broader commercial, business development or strategy-focused roles. The OpportunityWorking closely with senior commercial leadership, you will play a key role in supporting intermediary and broker relationships, ensuring high service standards, producing meaningful sales insight, and helping drive commercial growth.This role would suit someone who is highly organised, analytically minded and confident managing multiple priorities while building strong professional relationships. Key ResponsibilitiesBroker and Relationship Support Act as a first point of contact for broker and intermediary enquiries.Support broker onboarding and annual review processes.Build and maintain strong working relationships with intermediary partners.Ensure queries and service issues are resolved efficiently and professionally. Sales Support and Coordination Support the commercial team in achieving volume, conversion and service targets.Assist with pipeline