We''re hiring for a German Speaking Customer Service Specialist to join an international company.-


Location-
Hybrid - Basingstoke office (50 minutes from Central London by train) 3 days a week. 2 days a week work from home/remote-


Languages
Fluency in German is essential


Company background
Our client is an international company-


Job responsibilities of the-German Speaking Customer Service Specialist-
As part of their international customer sales and support team, you will be working closely with all of their business customers in Germany, supporting them with daily sales contact.-

The typical job responsibilities and duties will include:-

• Managing customer emails and telephone calls to offer full sales support
• Identify a new possible sales opportunity from a new customer enquiry
• Proactively contact customers to develop a sales relationship when necessary
• Develop and maintaining strong business relationships with brand Ambassadors and Influencers in Germany-
• Contributing to a collaborative team environment and company-wide goals
• Maintaining a positive, professional business attitude
• Use communication skills to identify problems and achieve the best solutions-

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Candidate Skills, Profile and Background
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• Fluency in German, both written and spoken-
• Experience in a customer service or inside sales role
• Excellent communication, listening, and influencing skills.
• Strong customer service focus-
• Confident using MS Office, Outlook, and CRM systems (Oracle experience advantageous)
• Highly organised, detail-oriented, and proactive in problem-solving

Salary, benefits
Fantastic base salary +- 15% bonus potential (7.5% company performance, 7.5% personal target).

Excellent benefits:
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• Hybrid working combining time in the office with flexibility to work from home on Tuesday and Wednesday each week.
• Private healthcare, wellbeing allowance, and contributions toward dental and optical care.
• Generous staff discounts and access to hundreds of retail savings
• Extra holiday perks, including your birthday off!

To apply for this exciting opportunity, Please send your CV to us immediately!