LV Logistics have an exciting opportunity for a Scandinavian Groupage Operator to join the team in Middlesbrough! You will join us on a full time, permanent basis and in return will receive a competitive salary.About usWe are a privately owned, global logistics company with a strong reputation for delivering reliable and efficient services to our customers. As a growing organisation, we pride ourselves on our commitment to excellence, teamwork, and continuous improvement.Key responsibilities of our Scandinavian Groupage Operator:You will be responsible for organising both groupage and full load trailer movements to and from UK - Scandinavia.Able to work in a demanding office environment and balance conflicting priorities to keep up with progressive deadlines.Negotiating rates with hauliers and arranging collections to meet sailing deadlines.Providing competitive quotations in a timely manner.Obtaining, checking and preparing documentation to meet customs and insurance requirements and any packing specifications.Creation of export and import declarations where appropriate.Strong customer focus, with the ability to effectively communicate and approach all situations with a calm and sympathetic manner. Provide customers with accurate updates and deal with any customer queries/ complaints that may arise.Maintaining customer and client relationships and ensuring an outstanding level of customer service is maintained at all times.Carry out any other reasonable task as may be alloca