Sales Contracts andamp; Operations Specialist - outside IR35 contract Location: Flexible/Hybrid (UK or EU time zones) - London/West London baseContract: 6-12 months (with potential to extend)Start: ASAP We''re looking for an experienced Contract Operations Specialist to own the set-up, amendment, and governance of complex customer contracts and Statements of Work (SOWs). You''ll work closely with Sales, Finance, Legal and RevOps to ensure every sales order is accurately configured, billable and compliant from day one. This role focuses on customer sales orders and contract and SOW operations (not vendor or contractor management). What you''ll do Create andamp; manage complex contracts: Configure multi-line/multi-SKU customer contracts and SOWs with varied billing types (eg, recurring, usage-based, fixed-fee, milestones). Order operations: Review sales orders for accuracy, pricing, discounts, terms, and revenue-impacting fields; resolve discrepancies before booking. Amendments andamp; change control: Process renewals, upsells, downsells, extensions, and scope changes; maintain full audit trails. Billing readiness: Ensure contract and order data enables timely, accurate invoicing; partner with Finance on billing schedules and credit/debit memos. Data quality andamp; governance: Own data hygiene across core systems; drive standardisation of fields, templates, and workflows. Stakeholder enablement: Serve as SME for SOW and contract processes; coach Sales/CS on best practices and