Company: CIBSE - The Chartered Institution of Building Services Engineers Title: Operations Director Location: London (hybrid working, minimum three days per week including organisational day on Monday) Salary: c. £95,000 Contract: Permanent, full time CIBSE is an organisation with a proud heritage, a global reputation for technical excellence and a deep sense of responsibility to the built environment. Supporting a community of 24,000 members across more than 100 countries, we advance and promote the art, science and practice of building services engineering, driving progress in sustainability, health, wellbeing and net zero. As our influence continues to grow and our international footprint expands at pace, we are seeking an Operations Director to lead, strengthen and continuously improve CIBSE''s operational infrastructure. This is a key senior leadership role, overseeing critical central functions including Governance and Secretariat, IT and CRM, People and Culture, Process Management and internal service delivery. The postholder will provide strategic and operational leadership across these areas, advancing our already robust and scalable infrastructure and ensuring our policies, processes and systems remain efficient, customer focused and fit for purpose. You will help embed a proactive approach to international operations, ensuring our growing global workforce and offices receive consistent, high quality support. Acting as a trusted adviser to the Chief Executive, seni