About UsProject and Co. is a growing surveying and property consultancy business based in Wickford. As the business continues to expand, we are strengthening our internal processes to support growth, particularly around cash flow and credit control.Role OverviewWe are looking for a proactive and confident Credit Controller to support the recovery of overdue debt and improve ongoing cash collection processes.This is a phone-heavy role, focused on direct client contact and securing payment commitments.Key ResponsibilitiesProactively chase overdue invoices via phone and email (phone-first approach)Maintain a structured call list prioritised by value and age of debtSecure payment commitments and follow up accordinglyKeep accurate records of all correspondence and actionsLiaise with internal teams to resolve queries and disputesSupport ongoing monitoring of live invoices to prevent overdue balancesUtilise Xero to track, manage, and support credit control processesKey RequirementsPrevious experience in B2B credit control or debt recoveryConfident communicator, particularly over the phonePersistent and organised, with the ability to manage a high volume of accountsAble to work independently and take ownership of workloadDesirableExperience using Xero or similar accounting softwareUnderstanding of how credit control processes can be supported through system use, reporting, and automationWhat We OfferCompetitive salary package, commensurate with experienceOpportunity to play a key rol