IT Support Team LeadNorth Manchester | Onsite £45,000 - £55,000We''re supporting a well-established technology-led business in North Manchester that is currently going through a major modernisation of its infrastructure and platform environment.As part of this journey, they are looking for an IT Support Team Lead to take ownership of the internal infrastructure and support function, leading a small team while ensuring the environment remains stable, secure and well managed as the wider platform evolves.This is a hands-on leadership role suited to someone who is comfortable operating across on-prem infrastructure, support operations and internal systems, while bringing structure, accountability and technical leadership to the team.The business operates in a fast-moving environment with a collaborative culture and a strong emphasis on ownership, problem solving and teamwork.The RoleYou will be responsible for leading the internal support and infrastructure function, acting as the escalation point for technical issues while ensuring the team delivers a high level of service across the organisation.You''ll work closely with the wider engineering and platform teams to support the business as infrastructure continues to modernise.Key responsibilities include:Leading and mentoring a small team of support engineersActing as the technical escalation point for complex infrastructure and support issuesManaging workloads and ensuring the team delivers effectively across day-to-day suppor