Service Engineer - Fire & Security Systems

Location: Swindon
Employment Type: Full-Time, Permanent
Salary: -39,000 + Overtime + Company Benefits
Company Vehicle Provided
We''re seeking experienced Service Engineers to join a growing fire and security business with opportunities in both Swindon and Brighton. If you''re passionate about delivering high-quality service and want to be part of a team-oriented company that invests in its people, this could be the role for you.

As a Service Engineer, you''ll be responsible for planned maintenance, reactive callouts, and remedial works across a varied customer base. You''ll ensure compliance with British Standards and current legislation, while maintaining a professional and customer-focused approach.

• Perform service visits, fault diagnosis, and remedial works across fire and security systems.
• Communicate clearly with customers regarding service outcomes and any follow-up actions.
• Maintain van stock to support first-time fix rates.
• Identify non-conformances and report recommendations for quotations.
• Respond to emergency calls within agreed timeframes.
• Complete all documentation accurately and in line with company standards.

• Proven experience in fire and security service engineering.
• Familiarity with British Standards (e.g. BS5839, SP203) and SSAIB regulations.
• Strong problem-solving skills and attention to detail.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Full UK manual driving licence (maximum 6 points).

• -39,000 base salary plus paid overtime and standby fees.
• Company van (private use permitted) and fuel card.
• Company phone and PPE provided.
• Enhanced DBS check covered.
• 22 days holiday plus bank holidays (rising to 30 days with service).
• Healthcare cashback scheme (optional).
• Structured training and development plan (including GENT integration training).
• Monthly engineer breakfast meetings.
• Christmas party with hotel accommodation.

• Monday to Friday: 08:30 - 17:00
• Overtime available (evenings, weekends, bank holidays) at enhanced rates.