Join our client''s prestigious automotive brand as a Front of House Host, where you will have the responsibility to host all Park Lane/Park Royal customers and provide exceptional customer service across both the sales and aftersales departments. This full-time position offers a 40-hour working week, Monday to Saturday on a rota system, across Park Lane and Park Royal sites, to ensure full cover during the site opening times, including bank holidays. Park Lane (Showroom) 09:00 - 18:00 Monday, Tuesday, Wednesday and Friday 09:00 - 20:00 Thursday 09:00 - 17:00 Saturday Park Royal 07:30 - 18:00 Monday Tuesday, Wednesday and Friday 07:30 - 20:00 Thursday 08:00 - 16:00 Saturday There is late night opening on a Thursday, however on occasion you will be required to work later, for specific ad-hoc events. Competitive salary based on experience. Your Time at Work As a Front of House Host, your role will encompass: - Greet and welcome clients upon arrival, offering a warm and professional first impression. - Assist with refreshments and maintain the luxury retail showroom presentation across all sites. - Follow all Park Lane uniform and brand and personal appearance representation standards at all times. - Confidently present vehicle features, technology, and benefits to customers. - Provide personalised assistance and hospitality to customers wherever possible. - Work closely with the Front of House Manager to implement and maintain service excellence initiatives. - Coordinate