img
Permanent

Customer Service Team Leader

Edinburgh
money-bag 10000-500000 Annual
2939469856
Posted 2 days ago

Location: Hybrid Edinburgh - Blended or fully office based (from our office in Edinburgh) Closing Date: 5 May 2025 Ref: DH 1356 As Team Leader for Business Energy Scotland (BES), you will have responsibility for operational planning and managing the hub team. Your main focus will be ensuring that the team delivers high-quality customer service, optimising performance, and meeting key performance indicators (KPIs) and service level agreements (SLAs). Who we are Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don t just offer jobs we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding. Here are some of the benefits we offer: • 25 days of annual leave plus bank holidays, with additional leave earned through length of service • Three extra days off over the Christmas period as a gesture of goodwill • A competitive pension scheme with generous employer contributions • Flexibility in our ways of working work from home, in the office, or a mix of both, depending on your role • Two paid volunteering days per year a chance to give back to the causes that matter most to you Please see our careers page for the full list of benefits we have to offer and why

Other jobs of interest...

Energy Saving Trust
EdinburghToday
money-bag27326.00-27326.00 Annual
Sanderson Recruitment Plc
EdinburghYesterday
money-bag24867.00-24867.00 Annual

Perform a fresh search...

  • Create your ideal job search criteria by
    completing our quick and simple form and
    receive daily job alerts tailored to you!

Jobs. Straight to your inbox!