Overview

Service Manager - Plastic Surgery, Burns and Vascular SurgeryBand 7Main area Plastic Surgery, Burns and Vascular Surgery ServicesContract PermanentHoursFull timePart timeJob shareFlexible working37.5 hours per weekJob ref 434-SCC7374483Site

Amersham Hospital/Stoke MandevilleTown

AylesburySalary

£47,810 - £54,710 per annum (pro rata for part time)Salary period

YearlyClosing

18/09/2025 23:59Be part of our BHT familyBuckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.We care for over half a million patients every year:Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the ParalympicsNationally recognised for urology and skin cancer servicesRegional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac servicesDeliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.More than 6,500 people from different nations, cultures and backgrounds work for us.We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.If you require any assistance in making this application, please contact bht.recruitment@nhs.net or phone 01494 734868.We pride ourselves in being a great place to work and invite you to join our BHT family.Launch Your Nursing Career with Us!At Buckinghamshire Healthcare NHS Trust, we are committed to helping newly qualified nurses grow into confident, skilled professionals.From day one, you will benefit from structured development programmes, personalised mentorship, and access to specialist training that supports your long-term career ambitions.Whether you are aiming for clinical excellence, leadership roles, or advanced practice, we will help you build a career you are proud of.Start your journey with us and unlock your potential!Job overview

An exciting opportunity has arisen for a

Service Manager

for the Plastic Surgery, Burns and Vascular Surgery Services. This role provides operational support and leadership to the services which are based across several hospital sites.The Service Manager will provide day-to-day operational management support for the Plastic Surgery, Burns and Vascular Surgery Services, lead the administration teams, as well as support the General Manager and Clinicians with project management and service improvement initiatives.They will also support the development and implementation of projects to improve service delivery and patient experience in key areas and will help to ensure that performance and quality targets are met.Main duties of the job

In conjunction with the General Manager, SDU Lead, and Matron the post-holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards.The Service Manager is responsible for working with the General Manager to ensure the efficient and effective day-to-day running of the Clinical Services and delivering key quality, performance and financial plans, achieving key service improvements within the service and line managing appropriate staff within designated clinical units.The post-holder is a key member of the Clinical Directorate management team and will develop and implement Directorate plans to secure the agreed objectives for the Clinical Directorate and make a positive contribution to delivery of health care across the local health community.The post-holder will be responsible for providing timely, efficient and effective operational management support, with the overall aim of ensuring that services are responsive and provided to the highest possible clinical and performance standards.What does Buckinghamshire Healthcare NHS Trust offer you?As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.We offer flexible and agile working opportunities, alongside NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.We provide a range of health and wellbeing services to promote a healthy, happy workforce.Why work for us?We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.A keen supporter of the Armed Forces Community who value employing a service leaver/veteran and their familiesWhat do we stand for?Our vision is to provide outstanding care, support healthy communities and be a great place to work.Our mission is to provide personal and compassionate care every time.Our CARE values are collaborate, aspire, respect and enable.Detailed job description and main responsibilities

For a comprehensive list of responsibilities and duties, please refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.Person specification

EDUCATION, QUALIFICATIONS and TRAINING

Education and training to degree level or equivalentEXPERIENCE

Recognised leadership and/or management qualification or equivalentSKILLS, ABILITIES and KNOWLEDGE

Contributing to improvements in service standards and patient experienceMonitoring compliance with local and national performance and quality targetsIn depth knowledge of elective admissions including theatre scheduling of managing booked admissions.Experience of managing a large team cross site for both admin and support staffKnowledge and experience of validation processesSuggesting innovative and lasting solutions to problems and difficultiesUp-to-date knowledge of defined service areas, including current issues in service delivery, patient pathwaysEffective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleaguesAbility to analyse and interpret complex and varied information in order to identify issues and solutions toAbility to write management reports and on key performance and service issuesUnderstanding of the importance of good Human Resources practiceAbility to demonstrate behaviours and attitudes consistent with Trust values and service standardsAbility to motivate staff to deliver the best for patientsExperience of budget and resource managementExperience of working with patients and the public to develop and improve servicesSPECIAL CIRCUMSTANCES

Willing and able to travel between sites and elsewhere, as required by the postPPE requirements:

Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.COVID-19 and Flu vaccinations

remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.Application deadline:

This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.Contacting you:

We will contact candidates through the email address supplied on their application form. Please make sure you check this regularly.Application information:

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.Shortlisting:

The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.Travel expenses:

It is Trust policy that travel expenses for interviews will not be reimbursed.Smoking:

All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.Employer certification / accreditation badges#J-18808-Ljbffr