Job Title: Income and Administration Officer Contract Type: Permanent Salary: £28,764.24 per annum Working Hours: 37.5 hours per week, full time Working Pattern: Monday to Friday 9-5Location: Based at John Chadwick House, Ilford, covering several schemes across LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don''t meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as an Income and Administration Officer Work collaboratively as part of a committed team to provide income management advice, guidance and support to customers and colleagues. The focus of this role is to support customers to sustain their tenancies, maximise the organisation''s rental income and deliver income administration across a defined number of properties. About you We are looking for someone with: • Experience of working with vulnerable and diverse customer groups and individuals with complex needs. • Experience of working in a customer-facin